Privacy Policy

Mantra Utility
Powered by Techspire Innovation
Last Updated: August 9, 2026

1. Introduction

Techspire Innovation ("we", "our", or "us") respects your privacy and is committed to protecting the information processed through the Mantra Utility application.

Mantra Utility is an electricity and water utility management application designed for authorized users to:

  • Read electricity meters
  • Read water meters
  • Record meter readings
  • Calculate electricity and water consumption
  • Generate electricity and water bills
  • Generate Mahasul receipts
  • Generate reports
  • Print bills, receipts, and reports on supported POS devices

This Privacy Policy explains how information is processed, temporarily stored, synchronized with authorized servers, and deleted from the device.

2. Information Processed by the Application

Mantra Utility may process information required for meter reading, billing, receipt generation, reporting, and synchronization.

Depending on how the application is used, this information may include:

  • Customer name
  • Customer or account identifier
  • Meter number
  • Previous meter reading
  • Current meter reading
  • Electricity meter information
  • Water meter information
  • Electricity or water consumption
  • Tariff information
  • Billing information
  • Bill amount
  • Payment or receipt information
  • Mahasul receipt information
  • Report-related information

This information is processed only as necessary to provide the intended functionality of the application.

3. Load and Unload Data Process

Mantra Utility provides a Load and Unload mechanism for synchronizing information between an authorized server and the device.

Load

When an authorized user performs the Load operation, required customer, meter, billing, and related information is retrieved from the authorized server and stored temporarily in the application's local SQLite database.

Local Processing

After the data has been loaded, the application uses the local SQLite database to allow authorized users to perform meter reading, billing calculations, Mahasul receipt generation, and report generation.

Unload

When an authorized user performs the Unload operation, the relevant meter-reading, billing, receipt, and other required information is transmitted back to the authorized server.

After the Unload operation is successfully completed, the locally stored application data is cleared from the device's SQLite database.

Authorized Server ↓ Load Local SQLite Database ↓ Meter Reading / Billing Local Processing ↓ Unload Authorized Server ↓ Local Data Cleared

4. Local SQLite Storage

Mantra Utility uses a local SQLite database to temporarily store information required for offline or local processing during the meter-reading and billing workflow.

The local SQLite database may temporarily contain:

  • Customer information
  • Meter information
  • Previous meter readings
  • Current meter readings
  • Consumption information
  • Tariff information
  • Billing information
  • Mahasul receipt information
  • Report-related information

Local SQLite storage is used as temporary application storage during the Load, meter-reading, billing, and Unload workflow.

The application does not use the local SQLite database for advertising, marketing, or behavioral profiling.

5. Server Communication and Data Synchronization

Mantra Utility communicates with an authorized backend server to synchronize data required for the application's operation.

Data Download

During the Load operation, required information is downloaded from the authorized server to the device and temporarily stored in the local SQLite database.

Data Upload

During the Unload operation, information generated or updated during the meter-reading and billing process is uploaded to the authorized server.

The information transmitted may include meter readings, consumption information, billing information, receipt information, and other information necessary for the application's intended functionality.

Network communication is used only for authorized application functionality and data synchronization.

6. Purpose of Data Processing

Information processed by Mantra Utility is used for:

  • Reading electricity meters
  • Reading water meters
  • Recording meter readings
  • Calculating electricity consumption
  • Calculating water consumption
  • Applying tariff and billing rules
  • Generating electricity bills
  • Generating water bills
  • Generating Mahasul receipts
  • Generating reports
  • Synchronizing information with the authorized server
  • Printing bills, receipts, and reports

We do not use this information for targeted advertising or behavioral profiling.

7. Internet and Network Communication

Mantra Utility requires internet access for communication with the authorized backend server.

Internet access may be used for:

  • Loading data from the authorized server
  • Uploading data to the authorized server
  • Synchronizing meter-reading information
  • Synchronizing billing information
  • Supporting application functionality

The application requires network connectivity when performing operations that communicate with the authorized server.

8. POS Printer Support

Mantra Utility may operate on supported mobile POS devices that include an integrated printer or compatible printing functionality.

The printer may be used to print:

  • Electricity bills
  • Water bills
  • Mahasul receipts
  • Reports
  • Other documents generated by the application

Printer functionality is used only for printing documents generated by the application. The application does not use the printer to collect information for advertising or marketing purposes.

9. Device Permissions

Mantra Utility is designed to operate without unnecessary device permissions.

The application does not require access to:

  • Camera
  • Microphone
  • Contacts
  • Location

Internet or network access is required for communication with the authorized backend server.

Supported POS devices may use their available printer hardware or printing interface.

10. Data Sharing

We do not sell, rent, or trade customer information.

Information processed by the application may be transmitted to the authorized backend server as part of the Load and Unload synchronization process.

Information is transmitted to the authorized server only for the intended utility-management functionality.

We do not share customer information with unrelated third parties for advertising or marketing purposes.

11. Data Security

We take reasonable measures to protect information processed and transmitted through Mantra Utility.

Data temporarily stored in the application's local SQLite database is maintained within the application's local storage environment.

Data transmitted between the application and the authorized server should be protected using appropriate network-security measures.

Users and authorized operators should also protect the device on which Mantra Utility is installed by using appropriate device-security measures such as screen locks and access controls.

Although reasonable security measures are used, no electronic storage system or method of transmission can be guaranteed to be completely secure.

12. Data Retention and Deletion

Mantra Utility temporarily stores data in the local SQLite database during the application's Load, meter-reading, billing, and Unload workflow.

After Successful Unload

After the Unload operation successfully sends the relevant information to the authorized server, the application's locally stored data is cleared from the SQLite database.

The application does not retain the completed Load/Unload dataset locally after successful synchronization and local data clearing.

Clearing Application Data

If the user clears Mantra Utility's application data through Android device settings, the locally stored application data, including the SQLite database and its contents, is deleted from the device.

Uninstalling the Application

When the user uninstalls Mantra Utility, the application's locally stored data, including the SQLite database and its contents, is removed from the device according to the standard Android application-data removal process.

Mantra Utility does not export or save bills, receipts, reports, meter readings, or other application data as separate files in the device's external or shared storage.

Data that has already been successfully uploaded to the authorized server may continue to be retained on that server according to the applicable organization's data-retention requirements and policies.

13. Advertising and Tracking

Mantra Utility does not use customer information for targeted advertising.

We do not use meter readings, customer information, billing information, or Mahasul receipt information to create advertising profiles.

The application is not designed to track users for advertising or marketing purposes.

14. Children's Privacy

Mantra Utility is a utility-management application intended for authorized users and is not specifically directed toward children.

We do not knowingly collect children's personal information for advertising or marketing purposes.

15. Third-Party Services

Mantra Utility does not use customer information for third-party advertising or behavioral tracking.

The application communicates with authorized backend services when required for its intended functionality.

If third-party services are introduced in the future and those services process user information, this Privacy Policy will be updated where appropriate to describe the relevant data practices.

16. User Responsibility

Mantra Utility may be used by authorized personnel for electricity and water meter reading and billing operations.

Users are responsible for:

  • Entering accurate meter readings
  • Protecting access to the device
  • Protecting access to the application
  • Using the Load and Unload functionality appropriately
  • Ensuring that data is successfully synchronized when required
  • Following applicable organizational policies when using customer information

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to the application
  • Changes to application functionality
  • Changes to data-processing practices
  • Changes to server or synchronization functionality
  • Changes to applicable legal or regulatory requirements

When changes are made, the updated Privacy Policy will be published at the official Privacy Policy URL.

The Last Updated date at the top of this policy will also be updated.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Mantra Utility, please contact us.

Developer: Techspire Innovation

Application: Mantra Utility

Email: techspireinnovationpvtltd@gmail.com

19. Privacy Summary

  • Mantra Utility is used for electricity and water meter reading.
  • The application generates electricity and water bills.
  • The application generates Mahasul receipts.
  • The application generates reports.
  • Data is loaded from an authorized server to the device when the user performs the Load operation.
  • Loaded data is temporarily stored in a local SQLite database.
  • Authorized users use the local data for meter reading, billing, receipt generation, and reporting.
  • When the user performs Unload, relevant updated information is sent back to the authorized server.
  • After successful Unload, locally stored application data is cleared from the SQLite database.
  • The application does not export bills, receipts, reports, meter readings, or other application data as separate files to device storage.
  • Clearing application data removes the application's locally stored data.
  • Uninstalling the application removes its local application data according to standard Android behavior.
  • The application does not require camera, microphone, contacts, or location permissions.
  • Internet access is required for server synchronization.
  • Supported POS devices may use their printer hardware to print bills, receipts, and reports.
  • We do not sell customer information.
  • We do not use customer information for targeted advertising.
  • Data successfully uploaded to the authorized server may be retained according to the applicable organization's data-retention requirements.